Move will give engineers remote access to diagnose and resolve faults on critical medical equipment
Asteral has been awarded N3 accreditation for remote diagnostic services, allowing its maintenance engineers remote access to diagnose and resolve faults on critical medical equipment.
N3 is the national broadband network provider for the NHS – connecting all NHS locations and more than one million employees across England and Wales. The secure network provides the foundations to deliver a number of NHS components including the NHS Picture Archiving and Communications System (PACS) and will enable Asteral to establish secure connections from its own engineers to medical devices that it manages and maintains, allowing remote diagnostics and fault resolution.
Approved in January 2014 and due for installation this month, the N3 approval process has involved Asteral meeting a number of stringent criteria based on information governance standards set by the Health and Social Care Information Centre (HSCIC).
Darren Woolley, Asteral’s director of programme management, said: “This accreditation is another significant step forward for Asteral and its customers as it strives to offer genuine alternatives and enhanced levels of service to existing and new customers. Access to the N3 network provides another parameter for Asteral to continue to deliver enhanced levels of service delivery, reduce downtime and increase efficiency.”